For international buyers, shopping on Chinese marketplaces often starts with a single requirement: a valid Taobao product link. If you’re using Sugargoo, that link is how the platform understands what you want to buy and how to process your order.
This article walks through where Taobao links come from, how to copy them correctly, and how to submit them on Sugargoo without errors, even if you’ve never used Taobao before.
How Taobao Links Fit into the Sugargoo System
Sugargoo acts as an intermediary between overseas buyers and Chinese domestic platforms such as Taobao.
A Taobao link functions as:
- A product identifier
- A reference for price and options
- A source for seller communication
- The trigger that starts purchasing and warehouse processing
Without this link, Sugargoo has no reliable way to locate the exact item you intend to order.
Situations Where a Taobao Link Is Required
Most users need a Taobao link in everyday buying situations, including:
- Discovering a product on Taobao that doesn’t support overseas checkout
- Receiving a product photo or recommendation without a direct purchase path
- Reordering the same item after a previous purchase
- Following curated buying lists or community suggestions
In each case, the link acts as the handoff point between browsing and agent-assisted purchasing.
How to Copy a Taobao Product Link
You can obtain a Taobao product link from either the mobile app or a desktop browser. Both formats work with Sugargoo, as long as the link points to the specific product page.
Copying a Link from the Taobao App
- Open the Taobao app and locate the product
- Tap the share icon on the item page
- Select the option to copy the link


- Save the link or paste it directly into Sugargoo
Common mistakes to avoid:
- Copying a store homepage instead of the item page
- Sharing only a Taobao code without a usable URL
- Using links that require login to view
If the link doesn’t load properly, opening it in a browser and copying the full address usually fixes the issue.
Copying a Link from the Taobao Website
For many buyers, desktop links are simpler.
- Open Taobao in a web browser
- Navigate to the exact product listing
- Copy the URL shown in the address bar

Browser-based links are often longer but tend to be more stable for agent platforms.
Submitting the Taobao Link on Sugargoo
After copying the link:
- Log in to your Sugargoo account
- Paste the Taobao URL into the order input field
- Allow the system to load product information
- Select required options such as quantity and specifications
- Submit the order for processing
Once submitted, Sugargoo takes over domestic purchasing and warehouse handling. If you want to see the full ordering process explained step by step, you can refer to How Does Ordering from Sugargoo Work? for a detailed walkthrough.
Why Taobao Links Sometimes Fail to Load
If a product doesn’t appear correctly after pasting the link, it’s usually due to one of the following:
- The item has been removed or is out of stock
- The link points to a shop page rather than a product page
- The URL is shortened or partially copied
- The page is restricted without login
In these cases, Sugargoo can still assist by reviewing the product manually if you provide enough details. For this situation, you can use DIY Order to submit specific product information and let Sugargoo handle the purchase.
What Sugargoo Handles After the Link Is Submitted
Copying a Taobao link only starts the process. What happens next is where Sugargoo becomes valuable for international buyers.
Sugargoo helps manage:
- Domestic shipping to the warehouse
- Item inspection and photo confirmation
- Temporary storage and package consolidation
- Reinforced packing and optional shipping insurance
- Selection of different international shipping routes
This setup allows buyers to focus on choosing products rather than navigating logistics.
Frequently Asked Questions
Can I copy Taobao links without creating an account? Yes. Browsing and copying links does not require logging in.
Are links from other platforms accepted? Sugargoo also supports product links from Tmall, Weidian, and similar marketplaces.
Is it possible to order just one item? Yes, though combining multiple items often reduces shipping costs per unit.
Final Thoughts
For international buyers, a Taobao product link isn’t just a URL—it’s the reference that connects a domestic Chinese listing to an overseas purchase workflow. Once you know how to capture and submit the right link, most of the uncertainty in cross-border ordering disappears.
Using Taobao to source products and an agent platform to handle purchasing and delivery allows buyers outside China to access listings that were never designed for international checkout. Language, payment, and logistics hurdles are handled in the background rather than becoming obstacles.
Mastering this one small step turns future orders into a repeatable process instead of a learning curve.








