When ordering from Chinese e-commerce platforms like Taobao, JD.com, or 1688 through an overseas purchasing service, customers often have specific needs for how their products are handled, stored, and shipped. Whether you’re a casual shopper or a small business owner, ensuring your items are well-packaged, properly documented, and carefully protected during international transit can make a significant difference.
At Sugargoo, we offer a wide range of added-on services to enhance your order experience—from custom packaging and protective reinforcement to product photography and extended storage. This guide explains the available options and when to consider using them.
Why Use Added-on Services?
International shipments face a variety of challenges:
- Long-distance transit with multiple handovers
- Customs inspections and repackaging risks
- Fragile items needing extra protection
- Visual confirmation before shipment
- Limited storage time in consolidation warehouses
Our added-on services help minimize these risks while offering greater transparency, safety, and personalization for your shipments.
Product-Level Services: When You Need Extra Care Before Shipping
These services apply directly to the items you purchase and are ideal when you want to verify quality, safeguard fragile goods, or prepare items for resale.
Photography Services
Service | When to Use |
Model Try-On Photography | For apparel buyers needing to check fit, drape, or product styling |
Individual Product Photos | For resale, social media use, or quality confirmation before shipping |
Customized Photography | For sellers who need branded angles, packaging shots, or product close-ups |
Fragile Item Protection
Service | When to Use |
Hat Protection Support | For structured hats or caps that easily deform during shipping |
Shoe Tree + Shoe Box Removal | Replace bulky shoe boxes with shoe trees to reduce space while maintaining shape. |
Fragile Item Reinforcement | For glassware, ceramics, or electronics that require extra padding |
Extended Storage
Service | When to Use |
Extended Warehouse Storage | You’re consolidating multiple items or awaiting additional purchases |
Package-Level Services: Ensuring Safe International Delivery
These services are applied during the consolidation and packaging phase, ensuring your package is secure, efficient, and suitable for cross-border shipping.
Protective Packaging Options
Service | Description | Ideal For |
EPE Foam Protection (with or without original box) | Shock-absorbing foam wrap | Fragile or electronic items |
Shockproof Packaging | Internal cushioning for impact reduction | Delicate items or multi-item boxes |
Corner Guards + Reinforced Outer Box | External impact protection | Long-haul shipments or heavy boxes |
Waterproof Wrapping | Moisture-resistant outer layer | Rainy climates or standard postal routes |
Space-Saving and Utility Options
Service | Description | Ideal For |
Vacuum Packaging (with or without original bag) | Air removal to reduce volume | Clothing, bedding, soft toys |
Folded Shoe Box + Shoe Tree | Space-saving for footwear | Shoe buyers managing bulk orders |
Luggage Capacity Optimization | Strategic placement for suitcases used as outer packaging | Travelers or bulk shipments |
Other Convenient Add-Ons
Service | Description | Use Case |
Pre-packaging Support | Organize items before final packaging | For faster consolidation |
Simplified Packaging | Reduce overall volume | For budget-friendly air/sea shipping |
Package Photography | Visual proof of outer packaging | For claims or quality assurance |
Invoice Printing | Custom invoice printing for customs or resale | Often requested for business use |
Declared Value Insurance | Protects the declared value in case of loss/damage | High-value shipments |
Choosing the Right Services: Scenarios to Consider
- Reselling or quality-sensitive buyers Use photography, invoice printing, and shoe/hat protection to ensure professional presentation.
- Shipping to countries with strict customs Consider simplified packaging, declared value insurance, and package photos to avoid inspection delays.
- Shipping fragile or bulky items Use foam, shockproof, reinforced corners, and waterproof wrapping for peace of mind.
- Consolidating multiple purchases Leverage extended storage, pre-packaging, and vacuum packing to optimize space and reduce costs.
Tip: If you’re unsure which services apply to your shipment, our team can advise based on your specific order type, destination, and shipping method.
Summary: Add Protection, Transparency, and Confidence
Need | Suggested Service |
Verify the product before shipping | Photography services |
Ship fragile or irregular items | Protective packaging (foam, corner guards) |
Optimize package size and cost | Vacuum packaging, box removal |
Enhance delivery reliability | Insurance, shipment photos |
These added-on services are designed to give you more control, transparency, and security throughout your cross-border purchasing experience.
Have Questions or Need Help?
If you’d like to add-on services to your order—or are unsure which ones to choose—please contact our customer service team:
- 🔗 Visit: Sugargoo.com
- 💁♀️ Visit: Customer Service
- 🛒 Start by pasting your product link from Taobao, JD.com, or 1688
We’re here to help you shop smarter, ship safer, and receive with confidence.
Disclaimer: This article is for informational purposes only. Certain services may vary depending on your destination country, parcel type, or shipping method. Please consult our support team for personalized advice.