How to Create a Sugargoo Account: Sign Up and Change Password

Many overseas shoppers face difficulties when buying products from China because of language barriers and payment issues. That’s where an agent comes in. An agent makes cross-border shopping simple by helping you with product sourcing, quality inspection, order consolidation, and parcel submission for international shipping—all through an English-friendly interface.

Sugargoo is one of these trusted shopping agents. With Sugargoo, you can not only access Chinese e-commerce platforms like Taobao and 1688, but also enjoy services such as order consolidation, QC inspections, and add-on protection services.

If you’re new to Sugargoo, the first thing you’ll need is an account. Registering only takes a few minutes, and once you’re logged in, you can explore global shopping, parcel forwarding, and exclusive member benefits like 800 CNY coupons for new users. In this guide, we’ll walk you through three essential steps: registering, logging in, and changing your password.

How to Register a Sugargoo Account

Go to the homepage: On the top right corner, click the user icon where it says “Hello! Welcome to login”.

Sugargoo homepage showing the top right corner login button labeled ‘Hello! Welcome to login’.

Choose Register: On the sign-in page, click the Register tab at the top right.
You’ll be asked to fill in:
- Nickname
- Email address
- Password
- Verification code
Agree to Terms: Tick the box to agree with Sugargoo’s Terms of Use and Privacy Policy.
Complete registration: Click Register and verify your email to activate your account.

Sugargoo registration page with fields for nickname, email, password, and verification code, plus the Terms of Use agreement checkbox.

🎉 Once registered, you’ll receive 800 CNY worth of coupons as a welcome gift to start shopping smarter.

How to Log In

Go to the Sign In page by clicking the user icon at the top right.
Enter your email, password, and verification code.
Check the option “Stay logged in” if you’re using a personal device.
Click Sign In to access your account.

Sugargoo sign-in page where users can enter email, password, and verification code to log in.

Once logged in, you can explore categories, browse products, and place orders. If you’re not sure how to read all the details correctly, check our guide on how to read a product detail page.

For a complete walk-through of how ordering, payment, quality check, and parcel submission work together, see our step-by-step guide: How Does Ordering from Sugargoo Work?.

How to Change Your Password

For security reasons, it’s a good idea to update your password regularly. Here’s how:

Go to Account Settings
- Click your user icon (top right).
- Select Setting from the dropdown menu.

Sugargoo user dashboard showing the dropdown menu with options such as Setting, My Orders, My Parcel, and Sign Out.

Enter Account and Security: In the settings panel, choose Account and Security.

Sugargoo personal info section highlighting the Account and Security tab for account management.

Open Password Management: Under Password Management, click Set up.

Update Your Password
- Enter a new password.
- Confirm the new password.
- Enter the email verification code (click Send code to receive it).
- Click Confirm.

✔️ Your password will now be updated, and you can continue shopping with peace of mind.